Shipping policy

At SWIFT GEAR, we aim to make your shopping experience simple and convenient. Please read the following Shipping Policy for information regarding order processing and delivery.

1. Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed and payment is confirmed.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines may vary for remote or difficult-to-reach locations.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at the time of checkout before you complete your purchase.

From time to time, SWIFT GEAR may offer free shipping or promotional shipping offers on selected orders.

4. Order Tracking

Once your order is dispatched, tracking details may be shared with you through the contact information provided at the time of placing the order.

You can use the tracking information to check the status of your shipment.

5. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Courier or logistics delays
  • Public holidays
  • Strikes or transportation disruptions
  • Incorrect or incomplete delivery information provided by the customer
  • Other unforeseen circumstances

In such cases, we request your patience while the shipment is being delivered.

6. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing a correct and complete delivery address and contact number.

If a shipment is returned to SWIFT GEAR because of an incorrect address, incomplete address, customer unavailability, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

7. Damaged Package

If the package appears to be damaged or tampered with at the time of delivery, we recommend that you record an unboxing video and contact SWIFT GEAR as soon as possible.

Any damage or issue with the product will be handled in accordance with our Return & Refund Policy.

8. Delivery Locations

We currently aim to deliver orders across India, subject to courier service availability at the provided delivery address.

9. Contact Us

If you have any questions regarding your shipment or delivery, please contact us through the contact details provided on our website.

SWIFT GEAR
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